Refund Policy

This Refund Policy explains when a course purchase on Alversity is eligible for a refund, and how to request one. It forms part of our Terms & Conditions.

Alversity is a brand operated by Futurebulls Technologies Private Limited (CIN: U85499HR2025PTC132331), a company incorporated under the Companies Act, 2013, with its registered office at H.No-1016, Gali No-2, Bhoor Colony, Old Fbd, Faridabad City, Faridabad – 121002, Haryana, India.

1. Standard refund window

For most self-paced (recorded) courses, you may request a full refund within 7 days of purchase, provided you have not completed a substantial portion of the course content (as a general guide, more than 25% of total lessons). This window and threshold may vary by course and, where they do, the course’s page will state the applicable terms at checkout.

2. Live-class and batch-based courses

For courses delivered as live batches, refund eligibility is generally tied to the batch start date: a full refund is available if requested before the batch begins, a partial refund may be available if requested after one or two sessions have run, and refunds are generally not available once a majority of live sessions have taken place. The specific terms for a given batch are stated on its course page.

3. Circumstances where refunds are not available

Refunds are generally not available where:

• The refund window described above has passed;
• A significant portion of course content or live sessions has already been consumed or attended;
• A certificate has already been issued for the course;
• The purchase was made using a promotional code or bundle explicitly marked non-refundable at checkout.

4. How to request a refund

To request a refund, contact us at support@alversity.com or via our Contact page with your order details and the reason for the request. Logged-in students can also raise a request from their dashboard once student support is available there.

Naman Aggarwal
Grievance Officer
Futurebulls Technologies Private Limited
Email: privacy@alversity.com
Address: H.No-1016, Gali No-2, Bhoor Colony, Old Fbd, Faridabad City, Faridabad – 121002, Haryana, India

5. Processing time

Approved refunds are processed back to the original payment method through Razorpay. Once approved, funds typically reach you within 5–10 business days, though the exact timing depends on your bank or payment provider.

6. Discretionary exceptions

We may consider refund requests outside the standard windows above on a case-by-case basis — for example, in the case of a demonstrable technical issue on our side that prevented reasonable access to a course. Reach out to support and we will review the specifics.

7. Changes to this policy

We may update this Refund Policy from time to time. The version in effect at the time of your purchase applies to that purchase; the “Last updated” date above reflects the most recent revision.